Your privacy is our priority. This document transparently explains how EZ99 collects, uses, stores, and protects your personal data as a member of Malaysia's leading online gaming platform.
EZ99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data will not be sold or shared with third parties without your consent.
At EZ99, we understand that entrusting personal information to any online platform is a decision that should not be taken lightly. That is why, from our very first day of operation, the protection of members' personal data has been one of the core foundations in building our platform — not merely to meet legal requirements, but because we genuinely respect the privacy of every user who trusts EZ99.
This Privacy Policy is designed to explain clearly and transparently how EZ99 handles your personal data — from the moment you register an account, throughout your use of the platform, and through to how we store and ultimately delete that data when it is no longer needed. We do not believe in using confusing technical language. Everything in this document is written with the intention that every EZ99 member, regardless of background, can understand it with ease.
EZ99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the collection and use of personal data in the country. We take this responsibility seriously and continuously update our data protection practices in line with technological developments and evolving legal requirements.
Effective Date: This Privacy Policy is effective from 1 January 2026. By continuing to use the EZ99 platform after this date, you are deemed to have read and agreed to all terms stated.
All data transmitted between your device and EZ99 servers is protected by SSL 256-bit encryption — the same highest-grade security standard used by the world's leading banking institutions.
Your personal data is stored on dedicated servers with multi-layered access controls, 24/7 monitoring, and tested disaster recovery procedures to ensure continuous protection.
EZ99 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data processing practices have been reviewed by legal experts to ensure full compliance.
You have the full right to access, amend, and request deletion of your personal data at any time. The EZ99 privacy team is ready to process any request within 14 working days.
EZ99 has never and will never sell, rent, or trade members' personal data to third parties for commercial purposes. Your data belongs to you — not to us as a business asset.
In the event of any security incident involving your data, ez99 is committed to notifying you within 72 hours of detection, in line with industry best practices.
EZ99 only collects personal data that is genuinely necessary for the stated purposes. We do not collect excessive or irrelevant information beyond the services we provide to you.
All information you provide during registration must be accurate, truthful, and up to date. EZ99 reserves the right to freeze accounts and withhold withdrawals if information is found to be false or inconsistent during the identity verification process.
EZ99 uses collected personal data solely for legitimate and stated purposes. We will not process your data for any other purpose without first obtaining your consent.
EZ99 continuously invests in the latest security infrastructure to ensure your personal data is always protected from unauthorised access, loss, misuse, or unintended disclosure.
SSL/TLS 256-bit encryption covers all communications between your device and EZ99 servers, ensuring no third party can intercept your data.
Sensitive data such as financial information and passwords are encrypted using AES-256 algorithms in our databases.
Only authorised ez99 staff who require access may view your personal data, with every access logged and regularly audited.
An automated intrusion detection system monitors the EZ99 platform around the clock to detect and respond to any security threats.
While EZ99 employs comprehensive security measures, no system can be guaranteed one hundred percent risk-free. We encourage you to also take personal security steps such as using a strong password, enabling two-factor authentication (2FA), and never sharing your login credentials with anyone.
EZ99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, in certain limited situations, EZ99 may need to share your data with the following parties:
All third parties that EZ99 works with are bound by strict data confidentiality agreements and are only permitted to use your data for the purposes specified in those agreements. EZ99 conducts regular audits of all service providers to ensure ongoing compliance with our data protection standards.
EZ99 uses cookies and similar tracking technologies to enhance the user experience, ensure login session security, and analyse platform performance. The following types of cookies are used:
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality or your user experience on the EZ99 platform.
As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by EZ99:
You may request a copy of the personal data EZ99 holds about you at any time.
If your data is inaccurate or out of date, you may request ez99 to make the necessary corrections.
You may request deletion of your personal data, subject to minimum legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured format that can be transferred to another platform.
You may request that EZ99 restrict the processing of your data in certain situations provided for by law.
To submit any request relating to the rights above, you may contact the EZ99 privacy team via live chat or support email. We are committed to processing every request within 14 working days from the date the request is received. For complex requests, this period may be extended by up to 30 days with prior notification to you.
EZ99 does not retain your personal data longer than necessary for the stated purposes, or beyond the minimum period required under applicable Malaysian law.
When your personal data is no longer required, EZ99 will securely and irreversibly delete or anonymise it. The data deletion process follows established security procedures to ensure no data can be recovered by any party once the process is complete.
EZ99 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or improvements to the services we offer.
Any amendments that materially affect how we process your personal data will be announced via in-platform notification at least 7 days before those amendments take effect. For minor amendments that do not affect users' fundamental rights, we may only update the revision date at the top of this document.
By continuing to use the EZ99 platform after any amendment takes effect, you are deemed to have accepted and agreed to the updated version of the Privacy Policy. We encourage you to review this page periodically to stay informed of how EZ99 protects your personal data.
For any inquiries, complaints, or requests relating to this Privacy Policy, please contact EZ99's Data Protection Officer via 24/7 live chat or email at: [email protected]